Returns Policy

Our latest knitwear collection is of a delicate fabric, therefore care is needed when washing. We recommend hand washing, or a gentle cycle; ensure to read individual care labels for instructions. If you are unhappy with any of your items, please contact us at - or use our contact page.

If eligible for return within 14 days of receiving it, the item must be unused and be returned in the same condition that you received it. All original labels must be attached.

We reserve the right to refuse any returns which do not meet our returns policy requirements. The buyer is responsible for the cost of shipping the items back, we recommend you send back any returns using a signed for/tracked service so it gets back to us safely. Glaciere Studios is not liable for any lost items.

Once we have received and checked the return it will be processed as quickly as possible to the original payment method. Shipping costs are not refunded.